Outsourcing and Procurement

As the IT services demanded by organisations become more sophisticated, few organisations provide all such services in-house. The Noel Group consultants have in depth experience of all stages of the outsourcing process from developing an initial strategy to managing the day to day operation of an outsourcing contract. We assist organisations in getting the balance right between internally and externally sourced services.

Our proven methods of establishing and managing relationships with service suppliers are critical to the success of the outsourcing project. We also ensure that the expected levels of service are delivered and the projected cost savings made.

We aim to help clients to: ·

Develop a sound contract that delivers a robust business case and manages risk between the client and the outsourcer.
Retain the high ground in the outsourcing strategy and the supplier relationships.
Actively and continually test best value through market competition.
Rapidly achieve initial savings and establish a continuous cycle of evaluation, service improvement, and cost saving.

Our procurement and outsourcing capabilities include:

Matching the needs of the organisations to the capabilities of the marketplace to create the correct balance of activities.
Selection of potential suppliers and applying a well informed due diligence on their capabilities and record of accomplishment.
Development and negotiation of a sound manageable contract.
Establishing the management processes and systems required to implement the contract.